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DGHA Conference 2016 Group Photo
DGHA Conference 2016 Group Photo

Report your Dog Guide refusal

Dear DGHA Supporters,

Our Board is becoming acutely aware of the need for advocacy around Dog Guide refusals in Australia with continuing reports on our social media channels and from our members facing refusals to taxi and rideshare services, hospitality venues, accommodation providers and various other businesses and services.

As part of our mission to foster, represent, promote, enhance and protect the interests of Australians who are Dog Guide handlers, we are asking people who use Dog Guides as mobility aids across Australia to share the details of any refusal incidents to support our advocacy work. We aim to capture a detailed picture of the scope of this discrimination problem so that we can address the legislation at Government level.

We are not using this information to advocate individually for those who report incidents using this form, this data will be used only for systemic advocacy.

Please only report one incident per form and incidents that have occurred from 2022 onwards.

Please read all the instructions carefully before filling in the form.

To avoid an inaccessible CAPTCHA at the end of this form, please ensure you are signed in to a Google account before you begin.

Dog Guide refusal
Google form

You can also download this questionnaire in Dog Guide Refusal Form in Word Format or Dog Guide Refusal form in rtf Format to complete and return to DGHA via email dgha@dgha.org.au

If for some reason you are unable to access this form or download the document versions of the form, please contact DGHA by emailing dgha@dgha.org.au

Thank you in advance for contributing to a solution.

About Dog Guide Handlers Australia

Dog Guide Handlers Australia (DGHA) is an independent non profit association of dog guide handlers , and is not affiliated with any dog guide organisation.

Our Mission:

DGHA strives to foster, represent, promote, enhance and protect the interests of Australians who are dog guide handlers.

Key Objectives

DGHA draws on the experiences and varied knowledge of its members, to provide peer support, advocacy and information for dog guide handlers throughout Australia.

Background Information

Dog Guide Handlers Australia was formed in August 2009 by four passionate people who were inspired by similar groups which exist in other countries.

DGHA was registered as an incorporated association in January 2011.

DGHA does not have a physical office, and we have no paid staff.

The DGHA Committee is a group of dedicated volunteers who meet regularly via teleconference.

Some of the issues we are advocating for include:

  • DGHA hosts biennial national conferences around Australia, to enable people with disability to meet together for peer support, networking, sharing information and participating in various workshop sessions and discussion forums.
  • DGHA HOSTS regular members teleconference meetings, with invited guest speakers, and focus topic discussions.
  • Advocating for equal access to client services. This includes assistting dog guide organisations to establish client advisory committees, throughout Australia.
  • Developing a national photo identity card.
  • Establishing availability of toileting areas for dog guide and service/assistance dogs within Australian airports.
  • Advocating for the establishment of national standards for assistance dog training, public access testing and accreditation.
  • Representation on external consultations on issues that affect people with disability.